Before each use of the website www.insiemejewellery.gr, please consult these terms and conditions of use and make sure that you understand them and you fully agree with them unconditionally.

Shipping methods

Your order is sent with one of the most reliable Greek Courier companies that has offices in every corner of Greece, while also offering fast delivery. In addition, there is the possibility of receiving your order from our stores. For your best service call us at +306948223867.

Products delivery

The delivery of the products takes place within 2 to 3 working days from the day of payment of the order. For remote areas the delivery time will be 3 to 5 working days.
www.insiemejewellery.gr does not acknowledge the existence of any liability in case of delay in deliveries due to extreme weather events, strikes, lock down and in any case of force majeure that may affect delivery times.
After your order is shipped, you will be given the shipping number. You can see where your parcel is by clicking here and filling in the number. You will find the sending number in the email that informs you about the successful sending of your order, as well as in our e-shop, in your account, by clicking on your order, if you have entered – registration first.

Shipping charges

A. Orders from Greece

For purchases over €50.00, INSIEME Jewelery offers you the shipping costs. For smaller purchases, the shipping fee is €5.00.

B. Orders from countries within the European Union

For purchases worth more than €500.00, INSIEME Jewelery offers you the shipping costs. For smaller purchases, the shipping fee is €20.00.

C. Orders from countries outside the European Union

For purchases worth more than €500.00, INSIEME Jewelery offers you the shipping costs. For smaller purchases, the shipping fee is €35.00.

TAXES

The final price includes taxes, however our store is not responsible for any customs charges or duties that may be imposed by the respective country outside the EU.

The fee is calculated differently for each country, according to the taxes applied in its customs.

Payment methods

1. By Credit / Debit Card

If you have a credit or debit card (independent bank), you can use it safely through our online order form.

Transactions are carried out safely between the Buyer and the cardholder with Piraeus Bank, which handles the transaction on behalf of www.insiemejewellery.gr.
www.insiemejewellery.gr has taken all the necessary measures for the security of your transactions.
In case the buyer who makes the transaction is not the same person as the owner of the card www.insiemejewellery.gr does not bear any responsibility and has no obligation to return money.

2. By COD
Choosing to pay your order to the Courier upon delivery there is no extra charge.
COD is valid only for deliveries within Greece.

3. By Bank Deposit
With this payment method, you have the opportunity to deposit the amount of your order in a bank account.
In the Bank’s Deposit Form you will write the Name and the order number.
To confirm the deposit, send us by e-mail at [email protected]. the receipt of the deposit so that we can proceed with the sending of your order.
The costs of bank deposits are borne exclusively by the customer.
The bank accounts to which you can deposit the money are:

ALPHA BANK
Beneficiary:RIZOS STAVROS PANAGIOTIS
IBAN GR6701402940294002002009578
BANK ACCOUNT: 294002002009578

PIRAEUS
Beneficiary:RIZOS STAVROS PANAGIOTIS
IBAN GR84 0171 5900 0065 9014 7787 441
BANK ACCOUNT: 6590147787441

Product returns
If for any reason you wish to return any of the products you purchased you have the option to do so within 14 days from the date stated on the purchase receipt.
Product returns are accepted as long as they are not damaged, modified or damaged and the labels that come with the product should be exactly as they were when you received it along with the retail receipt.
Communication via email at [email protected]. must also precede
If the product you want is not available, your money will be refunded, otherwise the purchase amount will be credited to your account and you can use it in your next order.
In case of return of a product, the cost of return is borne by the customer, while if you choose to replace it with another product of your choice, the cost of resending is borne entirely by www.insiemejewellery.gr

Defective products
In case you find that the product you received has a defect, you have the right to return it by informing us either by phone at +306948223867, or by email at [email protected].
In case of return of the product and after we find out that you owe the mistake to the manufacturer, we undertake, following your wish, either its replacement or the return